A fellow colleague on the health team, NvdM, had been working with primary clinics in the Western Cape and Groote Schuur Hospital to institute an electronic system with streamlined flow between the primary and tertiary care levels. He had been meeting with physicians all around the province to discuss the prospects for such a system, and one day in September, he offered to let me come along to a meeting at Lotus River Community Clinic.
This is the first thing we did upon arrival and walking with one of the main physicians to her office:
Apparently, every morning at Lotus River, staff play music and announce a song to be sung over the PA system. The purpose is to improve general morale, for both patients and providers.
Definitely one of the most memorable highlights of my professional life in South Africa.
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